You can leave right after your consultation and skip waiting to make a payment or scheduling your next visit.
You will receive an SMS notifying you of your final bill 1 to 7 days after your appointment. You may settle your bill via our
online payment system, using AXS machine or 7-eleven.
If you require, you will be issued a Digital Medical Certificate. You will receive an SMS with a unique link to your MC.
You will receive an SMS regarding your follow up appointment (if any) the next day. The appointment letter will also be mailed to your address. You can change your appointments using the
appointment system or
You can also ask our care team about our
video consultation service. We are offering the option of remotely attending your medical appointments for selected services. You will be connected to a member of your clinical care team in the Hospital via a secure video conferencing platform, accessible on your smartphone or computer.
Opt for Medication Delivery Service and have your medications delivered to your preferred location for free. This will reduce time spent at the hospital and save additional trips to refill prescriptions. Our outpatient pharmacies remain open to serve patients who need to collect newly started and urgent medications.
You may check if your bill is ready for payment by logging in to Health Buddy, Health Hub or
Online Payment portal with your SingPass. As it may take our system some time to process it, you will receive an SMS notifying you of your final bill 1 to 7 days after your appointment.
Sample of SMS sent to patients:
Making Payment on any above platforms without SingPass