Consultations with our Specialists are strictly by appointment only.
*HealthBuddy 'Mobile Reg' & 'Queue Update function are only available at Diabetes & Metabolism Centre, Musculoskeletal Centre, Obstetrics & Gynaecology Clinic, Orthopaedic Sports & Joint Centre and clinical services at OCH/SingHealth Tower Level 3.
Prior to your visit, if you have been requested to perform any tests or scans, please complete them before your appointment. If you are required to fast before your appointment, please follow the specific instructions that were shared with you.
You can call 6321 4377 during office hours if you need any help.
If this is your first visit, please bring along the items listed above and:
Please do not eat or drink anything after 10.00pm the night before the appointment, if you are undergoing investigative tests or medical treatments which require fasting.
Current patients may change or cancel their existing appointments directly with our online system.
This service is for all Specialist Outpatients Clinics (SOC) appointments, except for those below, which require closer monitoring:
Please arrive at least 10 minutes before your registration time. You may register via the self-registration kiosk, using Healthbuddy mobile app or at the registration counter.
Upon registration, you will be issued a queue ticket and advised which consultation room your doctor is in. Please take a seat while you wait for your number to be flashed on the queue system monitor at the waiting area as well as outside the consultation room. Please note that consultation is by appointment and not on a first-come-first-serve basis.
On your first visit, you will be given an Outpatient Appointment Card to record details of your appointments.
Opt for Drop and Go. You can leave right after your consultation. You will receive an SMS of your outstanding bill by 8pm on the day of your visit. If you have a follow-up appointment, we will mail you the details of the appointment within 7 working days. You can also change your appointments using the appointment system.
You may settle your bill via our online payment system, using AXS machine or 7-eleven. Receipts are issued for all payments. Please check the receipts issued and report any inaccuracies to the staff concerned immediately.
Medisave can be used only for the following approved outpatient treatments:
Skip the queue and opt for Medication Delivery service to have your medications delivered to your home of office for free. Alternatively, you may visit any of our outpatient pharmacies to get your SGH prescription filled.
At our outpatient pharmacies, our staff will counsel you on the proper use of your medications, including any possible side effects and precautions to observe.
Our outpatient pharmacies are conveniently located around the hospital for you to collect your medications.
Bowyer Block Pharmacy Mondays to Fridays: 8:30am – 6:00pm Saturday, Sundays & Public Holidays: Closed
As an Emergency Department, our priority is to attend to patients with serious illnesses and injuries. We will assess your medical condition at Triage after you have registered at our Registration Counter.
At Singapore General Hospital (SGH), we strive to provide “Best Outcome. Best Experience” for every patient entrusted to our care.
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