In any relationship, good attending behaviors form the foundation to effective communication, which then enables parties involved to reach their goals.
As healthcare professionals, we can leverage on our therapeutic alliance with patients in pacing with them to work through challenging decisions in their treatment journey.
At our fast paced work environment with competing demands, how do we deliver quality clinical services without compromising the therapeutic relationship with our patients?
In this lecture, we will examine some possible barriers, learn principles and skills of effective attending behaviours, and explore ways to apply in our daily work with relevant case examples.
Click here for more lecture details.
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