Singapore General Hospital will NEVER ask you to transfer money over a call. If in doubt, call the 24/7 ScamShield helpline at 1799, or visit the ScamShield website at www.scamshield.gov.sg.
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At SGH, we partner with major insurance providers locally and globally to make healthcare accessible for policyholders.
Patient Liaison Service (PLS) ensures eligible patients receive dedicated support in scheduling outpatient appointments with preferred specialists, making your care journey seamless.

AIA
Personal insurance and AIA Vitality
Local: 1800 248 8000
Overseas: +65 6248 8000
Corporate insurance
+65 6248 8328
+65 6248 6060 (Premier International)
Mondays – Fridays
8:45 am to 5:30 pm

Great Eastern
Local: 1800 248 2888
Overseas: +65 6248 2888
Mondays – Fridays
9.00am to 5.30pm

HSBC Life
+65 6880 4888
Mondays - Fridays (except Public Holidays)
9am to 5pm

Prudential
1800 3330 333
Mondays to Fridays (except Public Holidays)
8:30am to 5:30pm
+65 6333 0333 (Overseas / dialling via payphone)

Raffles Health Insurance
General Enquiries
+65 6286 2866
Claims Enquiries
claims@raffleshealthinsurance.com
Monday – Fridays (except Public Holidays)
8.30am - 6.00pm

Singlife
Insurance
+65 6827 9933
Mondays to Fridays (except Public Holidays)
8:45am to 5:30pm
E-filing service is available for Singapore Citizens and Permanent Residents.
For Pre-Authorisation Request and Billing Enquiries, please contact us at:
Tel: (65) 6326 6294
WhatsApp Chat
Email: sgh-partners@sgh.com.sg
For pass holders residing in Singapore or overseas patients, kindly check with your insurance provider/advisor on your insurance coverage and what is required to prepare for your treatment in SGH.
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