Type of Wards

*The images shown in the virtual tour are for illustration purposes only and may not be an exact representation of the wards.

• Charges shown for A & B1 ward type are inclusive of GST and applicable to Singapore Citizens only.
• Charges shown for B2 & C class ward type are based on maximum government subsidy and GST is absorbed by the government.
• Charges may differ for Singapore Citizens, Permanent Residents & Non-Residents.
• Charges are subject to change without notice.
• We accept cash, credit cards, NETS and personal cheques. Payment can also be made at the 7-Eleven, Post Office, AXS kiosks, SAMs as well as online at [Pay Online].

Day Surgery Facilities Charges

The charges for Day Surgery facilities can be found in the following table

• Charges shown for private facility are inclusive of GST.
• Charges shown for subsidised facility are based on maximum government subsidy and GST is absorbed by the government.
• Charges may differ for Singapore Citizens , Permanent Residents & Non-Residents.
• Charges are subject to change without notice.
• We accept cash, credit cards, NETS and personal cheques. Payment can also be made at 7-Eleven, Post Office, AXS kiosks, SAMs as well as online at [Pay Online].

If You Change Your Room Type During Your Stay

Changing of room type is subject to availability of beds and the following conditions:

a) Upgrading

Should you request to upgrade to a higher type of accommodation, all charges
(except daily standard ward fees) incurred at the lower ward type up
till the upgrading will be recomputed and charged at the higher type
rate.

Upgrading Criteria

1. Based on bed availability

2. Payment of Cash deposit

3. Future Outpatient consultations will be charged as private patient

All upgrade are subject to bed availability and all charges (except
daily standard ward fees) will be backdated to the day of admission.
Once you have made your decision and submit the request to our care
team, we will be able to assess and provide the necessary financial
counselling. We will try to secure a bed for you as soon as possible.

Scenario: Switch to higher ward type: Mr Teo, 77 Years old

Mr Teo experienced breathlessness and was admitted after seeking
treatment at A&E. He chose C ward type but decided to switch to B1
ward type after 1 day’s stay. The billing officer explained that Mr
Teo’s hospital bill would be upsized retrospectively but he is able to
use his Medisave and his Integrated Shield plan to cover part of his
bill. 

Mr Teo understood the implications and went ahead to pay the required
deposit online before he was transferred to an available B1 bed.

*Table below is based on an estimated 3 days hospitalization.

b) Downgrading

Downgrading of ward type will be allowed for patients under ICU/ICA/HD management, or patients in Type A1 or B1 wards, if they satisfy the criteria of a Means Test.

Scenario: Switch to lower ward type (Means Testing required) : Mdm Lim, 60 years old

Mdm Lim had a fall and required surgery and hospitalization. She stayed in B1 ward type for 25 days and her interim bill amounted to $45,151.47. Medisave and the estimated Medishield Life claim could cover about 60% of the bill and the remaining $16,128.27 would have to be paid using cash. Mdm Lim spoke to the billing officer who advised her to consider switching to a subsidised ward type to enjoy higher government subsidies.

Her spouse and children supported her decision to switch to subsidised ward and they submitted their income information for Means Testing. Based on the total family income and headcount, Mdm Lim was eligible for B2 ward type. The transfer was done as soon as a B2 bed was available and Mdm Lim was charged at B2 rate for the next 17 days before she was discharged. She managed to get a partial refund from the initial cash deposit made during admission.

Documents Required

Patient who are in Private class (A1 & B1), switching to subsidise type (B2 & C) will have to go through means testing and are subject to bed availability. For mean testing, we would require the following documents for verification and processing:

• Payslips
• Property tax or income tax statements
• Employer's letter (Letter of confirmation in appointment)
• CPF statement.

Social Overstayers

Patients who are fit for discharge but insisted on staying on will be charged the full cost of the period of their overstay, from the 7th calendar day after the hospital has assisted in finding a placement in a step-down care facility.