All SGH patients can request to switch to a higher ward type during their inpatient stay, subject to bed availability and the following:
Subsidised rate - Subsidised patients will receive team-based care led by an assigned doctor. Your attending doctor may or may not be the same at each visit.
Private rate - Private patients will receive team-based care led by their choice of doctor. Patients will be charged at full rates.
Most patients have to pay a cash deposit as the bill will be upsized from the day of admission. The quantum of cash deposit would depend on your insurance coverage, company medical benefits (if any) and the treatment plan based on your medical condition.
We will process the refund 10 working days after the date of your Final Bill, and instruct the bank to make the refund. You can expect to receive payment 2 week after the final bill for the refund to be process.
Retroactive charging occurs when a patient upgrades to a higher ward type for their hospital ward during their stay. This policy adjusts the level of subsidies and charges the patient as if they had been in the higher-type ward from the start of their treatment. This is to prevent patients from choosing lower-cost wards initially to benefit from more subsidies and then switching to higher-cost wards later in their treatment. This is a standard policy across all public hospitals.
Patients who choose to upgrade their ward type during their hospital stay are subject to retroactive charging. Those who downgrade their ward type, especially due to financial constraint, will not be retroactively charged but will receive adjusted rates based on their new ward type.
We will arrange for the transfer as soon as a bed is available. Priority is given to patients who need to be transferred out from Operating Theater and A&E (acute care). On average, patients may have to wait 1 to 3 days before a transfer can be made.
Should there be a spike in the number of admissions, we may not be able to fulfil your request. A refund (if any) will be arranged when the bill is finalized.
No, your ward choice during your hospital stay will not affect the rates for your outpatient follow-up appointments. For subsequent outpatient appointments, you can choose again whether you want to enjoy subsidy or pay full rates as a private patient.
Mr Teo experienced breathlessness and was admitted after seeking treatment at A&E. He chose C 8-bedded ward but after 1 day’s stay, he wanted to switch to B1 4-bedded ward
The billing officer explained that:
After considering the implications on his inpatient bill and the deposit required for B1 bed, Mr Teo decided to upgrade to B2 6-bedded ward instead of B1 ward. He also understood that in a B2 ward, he will receive team-based care led by a doctor assigned by the hospital.
Mr Teo waited for 2 more days before a B2 bed was available for his transfer.
Mr. Lim was admitted to a B2 6-bedded ward for 3 daysfter knowing that he was scheduled for surgery, his wife recommended a particular surgeon.
The billing officer advised that:
After understanding the implications, Mr Lim decided to switch to an A Single Bed ward. He paid a deposit online for the estimated bill, inclusive of the surgery and two-week stay after surgery. However, after paying the deposit, there was no bed available in the A ward. Mr Lim waited for 2 more days before he was transferred to A Single Bed ward.
*Table below is based on an estimated 3 days hospitalization.
| Ward Type | B2 (6-Bedded ) |
A (Single Bed) |
| Estimated total bill ($) | 3,242 | 6,521 |
| Estimated Medishield/ Integrated Shield Plan ($) |
NA | NA |
| Estimated Medisave Claim Allowable ($) |
1,500 | 1,500 |
| Estimated cash deposit required ($) | 0 | 5,000 |
| Rates for outpatient follow-up consultation | Singapore Citizen/ Permanent Resident You may choose:
Non-Citizen - Work Permit / Employment Pass Holder / Non-Resident
|