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Patients may need to complete PROMs questionnaires more frequently depending on the individual progress and treatment plans.
Outpatient
PROMs may be required to be completed either
- before their appointment / clinic visit
- periodically in between appointments or
- in intervals (e.g. every few months /once every year) at home.
Inpatient
Patients who are warded (admitted in hospital) may receive their PROMs through SMS with the link to the PROM questionnaire.
In some occasion, a ward nurse can help ask the PROM questions face-to-face and record the answers that patients provide.
Data Protection
The privacy and data security are of utmost importance to us at SGH.
When our patients complete their PROMs, they can be assured that all information collected is treated with strict confidentiality and protected in accordance with Singapore's Personal Data Protection Act (PDPA).
The responses are securely stored in our encrypted database, accessible only to authorised healthcare professionals directly involved in their care. We use this information solely to improve patients’ treatment outcomes and enhance our overall quality of care. SGH does not share patients’ personal data with third parties without their explicit consent, except where required by law. If you have any concerns about data protection, please feel free to reach out to our Data Protection Officer at PDPA@sgh.com.sg.
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