Singapore General Hospital will NEVER ask you to transfer money over a call. If in doubt, call the 24/7 ScamShield helpline at 1799, or visit the ScamShield website at www.scamshield.gov.sg.

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Scam Alert: Fake YouTube Advertisement Claiming Eye Drops Were Developed by SGH

12 Nov 2026

Singapore General Hospital (SGH) is aware of a YouTube advertisement claiming that an eye-drop product was developed by SGH.

This advertisement is false and has not been authorised or endorsed by SGH. The claims made in the advertisement have not been verified by SGH.

Screenshots from Fradulent Advertisements


Fraudulent advertisements may misuse SGH’s name, logo, images or healthcare uniforms to appear credible. They may also direct members of the public to suspicious websites that request personal or financial information, including names, addresses, banking details or credit card information. Similar fraudulent eye-drop advertisements have previously led users to malicious websites requesting such information. 

SGH does not promote, advertise or endorse any specific brand or product, in accordance with the Healthcare Services Act. 

How to protect yourself

  • Do not click on links or make purchases through the advertisement.
  • Do not provide personal, banking or credit card information.
  • Be wary of exaggerated health claims or advertisements implying endorsement by SGH or its staff.
  • Verify information through SGH’s official website and social media channels.
  • Consult your doctor or healthcare professional before purchasing or using health products.
  • If you have already provided financial information, contact your bank immediately and make a police report.

For scam-related assistance, call the 24-hour ScamShield Helpline at 1799 or visit the official ScamShield website. In an emergency, call 999. 

Please help us protect the community by sharing this alert with your family and friends.