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Visiting a patient

Register to visit a patient at our wards

Visiting your loved ones at the ward?

You can register online prior to your visit and skip the queue at our Visitors Registration Counters. This helps to manage the number of visitors to the wards, allowing for a more convenient and hassle-free visit at SGH. The system also facilitates contact tracing for the safety of our patients and visitors when the need arises.

Visitors to wards and visitors accompanying patients for appointments, day procedures or surgery at Level 2 are also required to register.

You can also register at our Visitors Registration Counters at Block 4, 5 and 7.

Visitors Policy

To protect our vulnerable patients and your loved ones, all visitors are encouraged to do an ART self-test before visiting, and to refrain from visiting if unwell. Our visiting hours are 12 noon to 2pm and 5 pm to 8.30 pm.

Please wear your mask at all times and practice good personal hygiene always. Together, we can keep everyone safe.  

For General Wards

  • Maximum 2 visitors at any one time, during visiting hours.

For DIL / ICU / Critically ill

  • Maximum 5 visitors at any one time, inclusive of Caregivers.

If you are entering our wards for the first time, please register at our Visitor Registration Counter (VRC). You do not need to register again for subsequent visit and can proceed directly to the gantry.  

*Excludes Isolation, Labour and Neonatal Wards. Check with the care team on the policy.

Children below 12 years old are not allowed to visit in inpatient unless patient is in:

  • Palliative care,
  • ICU, or
  • Under special social circumstances
    (E.g. Patient is single-parent; OR patient is depressed due to prolonged inpatient stay etc. For Team Doctors, Nursing, MSW to assess, advise and inform Visitor Services ahead of visit.)

Parents/Guardians will be required to sign an indemnity form at the Visitors Registration Counters). Validity of the Indemnity Form and approval to visit will be valid for entire admission episode. *Excludes Isolation, Labour and Neonatal Wards

At our wards

  • Visitors are NOT allowed to eat or drink within the wards

  • Keep your masks on at all times while in the wards

  • Refrain from using patients’ toilets in the wards

  • Avoid sitting on patients’ beds. 

What is Needed:

Ward Visitors 

  • Visitor’s name and identity card 
  • Patient’s name 
  • Patient’s ward, room and bed number 
  • A valid local mobile number 

For infection control purposes, children below 12 years old are not permitted to visit.

Non-Ward Visitors 

  • Visitor’s name and identity card 
  • Patient’s name and identity card number  
  • A valid local mobile number 

Patient Information Enquiries

If you have not informed your relatives and friends of your whereabouts in the Hospital, the Hospital's Information Counter staff will be able to assist them in locating the ward you are in.

Alternatively, they can also call our General Enquiry line at Tel: (65) 6222 3322 to request for the information.