Skip Ribbon Commands
Skip to main content

Visiting a patient

Visiting your loved ones at the ward?

Register online to skip the queue at the Visitor Registration Counter. 

To ensure that our patients have enough rest, visiting hours are scheduled twice daily from 12 noon to 2.00pm and 5.00pm to 8.30pm.

Only two visitors may visit at any one time during visiting hours. We would also like to request that visitors be sensitive to the needs of other patients during visiting hours. Visitors and accompanying persons who travelled within the past 14 days will also not be allowed entry into SGH.

Register to visit a patient >


What is Needed:

Ward Visitors 

  • Visitor’s name and identity card 
  • Patient’s name 
  • Patient’s ward, room and bed number 
  • A valid local mobile number 

For infection control purposes, children below 12 years old are not permitted to visit.

Non-Ward Visitors 

  • Visitor’s name and identity card 
  • Patient’s name and identity card number  
  • A valid local mobile number 

Patient Information Enquiries

If you have not informed your relatives and friends of your whereabouts in the Hospital, the Hospital's Information Counter staff will be able to assist them in locating the ward you are in.

Alternatively, they can also call our General Enquiry line at Tel: +65 6222 3322 to request for the information.

Visiting the Intensive Care Unit (ICU)

The ICU is a restricted area due to the serious condition of patients warded there. As these patients require a lot of rest, only two visitors are allowed at any one time during visiting hours.

Automated Visitor Management System (AVMS)

Visitor Registration KioskThe AVMS helps to manage the number of visitors to the wards, allowing for a more convenient and hassle-free visit at SGH. The system also facilitates contact tracing for the safety of our patients and visitors when the need arises.

Visitors to wards and visitors accompanying patients for appointments, day procedures or surgery at Level 2 are also required to register.

There are four ways to register: