We recommend seeking medical attention if you have neck pain with arm symptoms. Treatment typically begins with over-the-counter pain relievers taken when needed and ice or heat packs applied to the painful neck muscles. Try to be aware of the neck postures and positions that worsen the pain and avoid them. Once you have seen a physician for an evaluation and exam, you may be prescribed physical therapy exercises to perform at home to relieve the pain and prevent future recurrences.
The neck pain may require more urgent medical attention if it is associated with an onset of bowel or bladder problems or an onset of weakness, loss of coordination, abnormal or loss of sensation in the arms or legs, or is associated with a trauma or a fall.
Be sure to see your doctor if you have a history of cancer, neck pain that disrupts your sleep or pain that is associated with fevers or unexplained weight loss.