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As Singapore's flagship public hospital, we bear the responsibility of preparing healthcare professionals for future challenges. Our legacy of excellence compels us to lead in workforce transformation.
The Future Workforce Development (FWD) team focuses on equipping our workforce with future-ready skills and competencies. Through systematic job redesign, change management, and competency building, we prepare our staff for dynamic healthcare challenges. Our comprehensive approach encompasses digital literacy enhancement, innovation methodology training, and change readiness development.
Our proprietary SIMPLE Change Management & Evaluation Framework has demonstrated remarkable success in technology adoption. A notable achievement includes the seamless implementation of the Cluster BEMS system, where all hospital users successfully transitioned to new processes within two months.
We've successfully implemented our Job Redesign Framework across various departments, including:
These initiatives have improved career development pathways and workforce capabilities whilst streamlining operational efficiency.
Launched during SGH Learning Fiesta 2024, SGH READY serves as a one-stop learning launchpad for staff development. Complementing this, our SGH Innovators Network connects like-minded innovators, facilitating knowledge sharing and collaboration opportunities across healthcare innovation.
Our SGH READY campaign focuses on three core competencies:
Developing confident, critical, and responsible users of digital technologies, including AI adoption for seamless phygital hospital experiences
Enhancing problem-solving capabilities and creative thinking to generate innovative solutions for healthcare challenges
Cultivating resilient mindsets and adaptive skills to thrive in an evolving healthcare environment
Our team brings a unique people-centric approach to workforce development, focusing on building adaptable skills rather than just technical competencies. We emphasise the crucial ability to learn, unlearn, and relearn—essential in today's rapidly evolving healthcare landscape.
Sophia Yeo
Senior Manager, FWD
Rike Toyip
Manager, FWD
Eunice Tan
Assistant Manager, FWD

Peh Kai Li
Executive, FWD
Berina Tiong
Executive, FWD
Innovation waits for no one. Get in touch with us.
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