Patients in a state of cardiovascular or imminent collapse are attended to immediately at the Resuscitation Area.
The doctors will speak to the family member after they have assessed and stabilised the patient.
Examples: Heart attack, severe injuries, severe bleeding, shock and severe asthma attack.
Patients with acute medical conditions that must be initially treated in the Hospital. They are in stable condition and do not require resuscitation. They are required to be trolley-based for patient examination and treatment. These patients are attended to early at the Critical Care Area.
The doctors will speak to the family member after they have initially assessed the patient.
Examples: Major limb fracture / dislocation, moderate injuries, severe abdominal pain and other severe medical illnesses.
Patients with acute symptoms who are in a stable condition and are able to walk. These patients may be treated by General Practitioners (GP) / Family Physicians with acute care resources or at the Emergency Department. After Triage, they are seen at the Emergency Consultation Area.
Family members may enter the consultation room with the patient, but they may be asked to take a seat in the waiting area when examinations and procedures are being performed.
Examples: Sprains, minor injuries, minor abdominal pain, vomiting, rashes and mild headaches.
Our staff at the Admissions Counter will assist you with the admission and help you decide on your room type, by giving you the estimated cost of hospitalisation and the deposit required.
Click here for information on the ward types and a virtual tour of the rooms.
For any queries on using Medisave or your insurance to cover your admission, please let our Patient Service Associates know during the financial counselling. More information on financing your admission can be
The nominated Next-Of-Kin (NOK) will be notified via SMS once the the patient is transferred up to the ward. The first digit of the ward number corresponds to the block, and the second digit corresponds to the floor (eg. Ward 75 is at Block 7, Level 5). You can find the latest information on