​“In healthcare, everything is interconnected. It’s like a huge machine — every single part needs to work well for the machine to run, down to the last bolt and nut.

We are currently looking at how we can further improve the clinical handover process to enhance patient safety and satisfaction.   Using research methods that we had never done before, such as filming actual handovers and adopting participatory methods, we bring real change to the clinical setting.”

Ang Shin Yuh
Senior Nurse Manager,
Nursing Research and Knowledge Enterprise
Singapore General Hospital