Admissions at Emergency Department

Ward Types

Click here for information on the ward types and a virtual tour of the rooms.

Belongings & Necessities

Toiletries and clothing will be provided for patients.

The Patients' belongings will be brought up together with them when they are transferred to the ward. If the Caregiver wants to pass items when the Patient is in the ward, they may do so during visiting hours.

Payment

Estimated Cost

Our Patient Service Associates will advise you on the estimated costs of admission and modes of payment. Please check in with them if you have any queries.

For more information, click here.

Financing Your Admission

For any queries on using Medisave or your insurance to cover your admission, please let our Patient Service Associates know during the financial counselling.

For information on financing your admission, click here.

For the Caregiver

After admission, inpatient ward teams would usually need to contact you. Kindly remain contactable via handphone.

Passing Items to Patients

If the Patient is in the Observation Ward or the Ambulatory Surgery Centre (DEM@ASC), one caregiver can visit the Patient.

However, if the Patient is in the fever or isolation area, the Caregiver may pass the item to any of our nurses or Patient Service Associates at the Nurse Station. You will not be able to go in to visit the Patient as those are restricted areas.

Visiting

Ward Visiting Hours:

• 8.00am-10.00pm

The Next-Of-Kin (NOK) will receive a call from the nurse to inform them of the bed details if patient is waiting for a bed at A&E. You will be notified via SMS once the bed is available in the ward, provided you have given your contact number to the staff.

The first digit of the ward number corresponds to the block, and the second digit corresponds to the floor (eg. Ward 75 is at Block 7, Level 5).

You can find the latest information on visiting here.