Mission & Core Values - Singapore General Hospital

Mission Statement

We aim to deliver consistently high quality care that is appropriate and accessible to patients
Working in multidisciplinary teams, we promise to put "Patients at the Heart of All We Do"
A strong focus on patient safety, continual improvements and best clinical outcomes
We seek to be a trusted healthcare leader and give peace of mind to our patients

We are committed to nurturing generations of healthcare professionals and empower them to shape the future of healthcare
As we pursue Academic Medicine, we need to harness the skills, knowledge & talent of our people and build strong partnerships
With a talent pool of trailblazers across the various professions, SingHealth is a place that you are able to learn from the best and realise your full potential

We aim to pursue innovations that transform and advance care for our patients
Armed with a spirit of inquiry, scientific curiosity and the passion and perseverance to improve care, we aim to translate research discoveries into advances that directly benefit our patients
Research is not just about breakthroughs, but giving our patients better lives

Defining Tomorrow's Medicine.

Compassion - I treat everyone with kindness, respect and dignity - the way I want to be treated
Integrity - I adhere to the highest standard of professional conduct and ethical behaviour
Collaboration - I deal with diversity with an open-mind and value the contributions of all who are working together to achieve our common goals

Clinical Quality - Assure safe and integrated care delivery

Service Quality - Create Seamless Service; Excel in Personalised Care

Our Quality SPREE stands for the 5 Quality Priorities: Safety, Professionalism, Respect, Experience and Efficiency.

Safety - Providing a safe and secure environment for our patients, their families, students, visitors and all staff

Professionalism - Doing my job to the best of my ability and doing our best as a team

Respect - Valuing the dignity, privacy, needs and contributions of all we work with and serve

Experience - Putting ourselves in the shoes of those we serve and work with to consistently deliver the best possible experience

Efficiency - Making full use of resources to improve processes and outcomes

Guard against adverse Environment, Health & Safety (EHS) risks and continuously improve our performance
Reduce, re-use, recycle
Enhance efficient use of resources and energy
Ensure compliance with legal and other requirements
Nurture and promote EHS awareness among our employees, suppliers and contractors