Mission & Core Values

Mission Statement

Care to Heal

• We aim to deliver consistently high quality care that is appropriate and accessible to patients
• Working in multidisciplinary teams, we promise to put "Patients at the Heart of All We Do"
• A strong focus on patient safety, continual improvements and best clinical outcomes
• We seek to be a trusted healthcare leader and give peace of mind to our patients

Educate to Empower

• We are committed to nurturing generations of healthcare professionals and empower them to shape the future of healthcare
• As we pursue Academic Medicine, we need to harness the skills, knowledge & talent of our people and build strong partnerships
• With a talent pool of trailblazers across the various professions, SingHealth is a place that you are able to learn from the best and realise your full potential

Innovate to Advance

• We aim to pursue innovations that transform and advance care for our patients
• Armed with a spirit of inquiry, scientific curiosity and the passion and perseverance to improve care, we aim to translate research discoveries into advances that directly benefit our patients
• Research is not just about breakthroughs, but giving our patients better lives

Our Vision

Defining Tomorrow's Medicine.

Our Core Values

• Compassion - I treat everyone with kindness, respect and dignity - the way I want to be treated
• Integrity - I adhere to the highest standard of professional conduct and ethical behaviour
• Collaboration - I deal with diversity with an open-mind and value the contributions of all who are working together to achieve our common goals

Our Quality Commitment

"Best Outcome, Best Experience"

Clinical Quality - Assure safe and integrated care delivery
Service Quality - Create Seamless Service; Excel in Personalised Care

Our Quality Priorities

Our Quality SPREE stands for the 5 Quality Priorities: Safety, Professionalism, Respect, Experience and Efficiency.

Safety - Providing a safe and secure environment for our patients, their families, students, visitors and all staff
Professionalism - Doing my job to the best of my ability and doing our best as a team
Respect - Valuing the dignity, privacy, needs and contributions of all we work with and serve 
Experience - Putting ourselves in the shoes of those we serve and work with to consistently deliver the best possible experience
Efficiency - Making full use of resources to improve processes and outcomes

Our Environment, Health & Safety Commitment

• Guard against adverse Environment, Health & Safety (EHS) risks and continuously improve our performance
• Reduce, re-use, recycle
• Enhance efficient use of resources and energy
• Ensure compliance with legal and other requirements
• Nurture and promote EHS awareness among our employees, suppliers and contractors