Singapore General Hospital will NEVER ask you to transfer money over a call. If in doubt, call the 24/7 ScamShield helpline at 1799, or visit the ScamShield website at www.scamshield.gov.sg.

Help Us Improve Your Experience:

We’d love to hear from you! Rate the SGH website and share your feedback so we can enhance your online experience and serve you better. Click here to rate us

Patient Liaison Service

Private & Overseas Patients Help

Synonym(s):

The Patient Liaison Service (PLS) at Singapore General Hospital serves as a central liaison, providing coordination and support for patients, General Practitioners (GPs), and insurance partners. We ensure enquiries and referrals are seamlessly managed by facilitating access to specialist care and coordinating services across different stages of the care journey.

Our scope includes appointment assistance, emergency evacuation, medical enquiries, and outreach engagement with stakeholders.

Our Services

Manage Appointment for Non-Subsidised and Overseas Patients
Manage Appointment for Non-Subsidised and Overseas Patients

Get help with appointments and care coordination.

Referrals from General Practitioners (GP)
Referrals from General Practitioners (GP)

Find resources for referring patients to SGH Specialist Outpatient Clinics (SOCs) and GP support network.

Assistance for Insurance Partners
Assistance for Insurance Partners

Find covered insurers and claims procedure.

Assistance for Corporate Insurance Partners
Assistance for Corporate Insurance Partners

Partner with SGH for employee care and wellness programmes.

Overseas Emergency Evacuation
Overseas Emergency Evacuation

Guidance on emergency patient transfer to SGH and repatriation.

Public Health Talks
Public Health Talks

Learn about health through SGH talks and webinars.

Contact Us

​Patient Liaison Service Department

Tel: (65) 6326 5656
Chat on:

WhatsApp  Line  WeChat

Email: pls@sgh.com.sg

Our Location
Singapore General Hospital,
Block 6 Level 1 (Purple Zone)
Opening Hours
Monday to Friday: 9:00AM – 5:00PM
Saturday/Sunday/Public Holiday: Closed

SGH GP Network

(For GPs only)
Tel: (65) 6326 6060
WhatsApp WhatsApp Chat
Email: gpnetwork@sgh.com.sg

SGH Corporate Referrals

Tel: (65) 6326 5683
WhatsApp WhatsApp Chat
Email: corporate@sgh.com.sg


Write a Compliment

We're here for you. We value your feedback and strive to improve in providing seamless healthcare experiences. Share your feedback or concerns.

Submit Feedback