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Payment Information

Payment Information

You can check and pay your outstanding bills via:

Internet and Mobile Payment

  • ePay at https://ePay.singhealth.com.sg/sgh (by credit cards). You can also check your outstanding bills.
  • AXS Mobile Payment App or AXS e-station at www.axs.com.sg – by NETS or credit cards
  • SAM Mobile App or SAM Web at www.mysam.sg – by credit cards only
  • DBS Bill Payment Service*
    • Internet Banking
    • Mobile Banking
    • PayLah!

Self-Service Automated Station

  • AXS Stations – by NETS, Diners, Citibank VISA or Master cards
  • SAM Self-Service Automated Machine – by NETS or credit cards
  • NETS Self-Service Stations – by NETS, cashcard or Flashpay cards

By Mail

  • Cheque should be crossed and made payable to “Singapore General Hospital”. Please write the Case Number, Patient’s name and NRIC No. on the reverse of your cheque and mail it to “Singapore Health Services Pte Ltd, Bukit Merah Central Post Office, PO Box 540, Singapore 911532.
  • For Credit Card Mail Order, please fill in your credit card details on the credit card payment slip on your bill and mail it to ““Singapore Health Services Pte Ltd, Bukit Merah Central Post Office, PO Box 540, Singapore 911532.”

7-Eleven Stores / Singapore Post Office Branches

Cash or NETS payment can be made at any 7-Eleven Stores or Singapore Post Office branches located island wide.

Over-the-counter Payment at SGH

Cash, credit cards, NETS, or cheque (payable to “Singapore General Hospital”) can be made at the following locations:

  • Admissions Office located at Block 5, Level 1 (8.00 am to 7.00 pm Monday to Friday, 8.00 am to 3.00pm on Saturday, Sunday & Public Holidays)
  • A&E Department, Block 3, Level 2 (for payment after office hours)
  • Business Office located at Block 4, Level 1 (8.30 am to 5.30 pm on Monday to Friday, 8.30 am to 12.30 pm on Saturday)

Refunds

  1. For payments made via credit card, refunds will be credited back to the same credit card.
  2. Refunds, if any, shall be used to offset against all outstanding inpatient, outpatient and/or pharmacy bills.
  3. For payments via cash, NETS or cheque, refunds will be made via cheque.
  4. Processed within 10 working days of final bill date.

Last Modified Date :29 Sep 2017