Overseas Emergency Evacuation

Emergency Evacuation

Patient Liaison Service (PLS) is the main contact point for Evacuation companies transferring patients home to SGH for medical treatment.

Some useful information if you have a loved one who requires to be transferred to Singapore for urgent medical care:

Depending on the injury or illness, there are various modes of transportation to consider.

Via Air Ambulance (with or without complete medical team escort) - usually for critical cases
Via Commercial Airlines -

A "MEDIF" - medical information form and clearance to fly must be provided to all airlines several days prior to flight
Commercial Airlines have different restrictions, capabilities and guidelines
Oxygen for medical cases needs to be prepared and is not readily available
Stretcher cases may require anywhere from 6 to 9 seats. This varies depending on the type of aircraft.

We provide contacts to evacuation companies who have access to the area where patient is located
We work with the relatives and guide them on how to gather the necessary medical information of the patient
Where necessary, we can put them in touch with MFA for assistance
We assist to liaise with various departments in SGH in order to prepare for patient's arrival to SGH
We can assist to make appropriate ground ambulance pick up from the various ports of entry to SGH

After medical treatment at SGH, you may complete the repatriation form and submit it to us.