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Overseas Emergency Evacuation

Emergency Evacuation

IMS is the main contact point for Evacuation companies transferring patients home to SGH for medical treatment.

Some useful information if you have a loved one who requires to be transferred to Singapore for urgent medical care:

Modes of Transportation:

Depending on the injury or illness, there are various modes of transportation to consider.
  • Via Air Ambulance (with or without complete medical team escort) - usually for critical cases
  • Via Commercial Airlines - 
    •  A "MEDIF" - medical information form and clearance to fly must be provided to all airlines several days prior to flight
    •  Commercial Airlines have different restrictions, capabilities and guidelines
    •  Oxygen for medical cases needs to be prepared and is not readily available
    •  Stretcher cases may require anywhere from 6 to 9 seats.  This varies depending on the type of aircraft.
  • Via Ferry
  • Via ground ambulance

Information & assistance:

  • We provide contacts to evacuation companies who have access to the area where patient is located
  • We work with the relatives and guide them on how to gather the necessary medical information of the patient
  • Where necessary, we can put them in touch with MFA for assistance
  • We assist to liaise with various departments in SGH in order to prepare for patient's arrival to SGH
  • We can assist to make appropriate ground ambulance pick up from the various ports of entry to SGH

Important information to provide:

  • Full name of patient as in passport:
  • NRIC or Hospital registration number:
  • Date of birth:
  • Patient's updated medical condition and reports:
  • Expected date of transfer to SGH:

Contact Us
Tel : (65) 6326-5656 
Fax: (65) 6223-6094
* Please include your Name, Passport Number, Contact Number and a copy of your most recent medical report or doctor's referral letter.


Block 6 Level 1
Tel: 6326 5656  
Fax: 6223 6094

Opening Hours
Monday to Friday: 8.00am to 7.00pm 
Saturday: 8.00am to 12.30pm 
Sunday and Public Holiday: Closed