Would you like to just POP in and out to collect your medications from our pharmacy? We can help you with our Pre-Order Prescription Service (POPS)!

From 1 Mar 2018, Pre-Order Prescription Service (POPS) allows you to order your medications in advance. Simply email us your most recent SGH prescription and order. We will prepare your medications before your planned collection time, at no additional charge.

Can I use POPS?

You can use POPS if:

• you have a SGH prescription that has balance supply of the medications you wish to order
• the medications are available in SGH Pharmacy
• the prescription is dated within 1 year from your planned collection date
  For example, if you wish to collect your medications on 5 Mar 2018, the prescription must be dated 5 Mar 2017 or later

How do I submit an order to POPS?

You can email your order to sghpharmacypreorder@sgh.com.sg with the following information:

1. Requestor name
2. Mobile number (collection information will be sent to this number)
3. Attach photo(s) of the most recent SGH prescription (both front & back)
4. Medications and quantities you wish to order
5. Collection date and time:

   Ordering day	Earliest collection time
   Mon – Sat (Before 9am)	Same day 11am
   Mon – Sat (After 9am)	Next working day 11am
   Sun & PH
   Collection times:- Mon – Fri: 11am – 6pm Sat: 11am – 12:30pm

6. Mode of payment: Self-payment / Medisave / Others (please specify)
7. Attach photo(s) of your payment documents (if applicable)
   e.g. Medical benefit card, Medisave form, Medifund memo(s)

Sample

What do I need to bring along when collecting my medications?

You will need to bring along the ORIGINAL SGH prescription and all relevant payment documents. Photocopies of prescriptions will not be accepted; collection of medications will not be allowed without the original prescription.

Proceed to the pharmacy location and counter assigned for your medications collection and show the SMS, original prescription and relevant payment documents to our staff.