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Payment Information

You can check and pay your outstanding bills via:

Internet and Mobile Payment

  • PayOnline (by credit cards) 
    You can also check your outstanding bills.
  • AXS Mobile Payment App or AXS e-station at – by NETS or credit cards
  • SAM Mobile App or SAM Web at – by credit cards only
  • DBS Bill Payment Service:
    • Internet Banking
    • Mobile Banking
    • PayLah!

Self-Service Automated Station

  • AXS Stations – by NETS and selected credit cards
  • SAM Self-Service Automated Machine – by NETS or credit cards
  • NETS Self-Service Stations – by NETS, cashcard or Flashpay cards

7-Eleven Stores / Singapore Post Office Branches

Cash or NETS payment can be made at any 7-Eleven Stores or Singapore Post Office branches located island wide.

Over-the-counter Payment at SGH

Credit cards, NETS, GrabPay*, PayNow*, Alipay*, WeChat Pay*, cash or cheque (payable to “Singapore General Hospital”) can be made at the following locations:
  • Admissions Office located at Block 5, Level 1 (7.00 am to 7.00 pm on Monday to Friday, 7.00 am to 3.00pm on Saturday, 8.00am to 3.00pm on Sunday & Public Holidays)
  • A&E Department, Block 3, Level 2 (for payment after office hours)
  • Business Office located at Block 4, Level 1 (8.30 am to 5.30 pm on Monday to Friday, 8.30 am to 12.30 pm on Saturday)
*Payers must be present at the payment counter to make payment by scanning the QR code. SGH will issue receipt as a proof of payment after the payment has been successfully completed.


  • For payments made via credit card, refunds will be credited back to the same credit card.
  • Refunds, if any shall be made only after offsetting against all outstanding bill(s) owing by the patient.
  • For payments via cash, NETS or cheque, refunds will be made via cheque.
  • Processed within 10 working days of final bill date.