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Payment Information


Safe distancing is very important! With the latest government’s announcements on enhanced measures to tackle the COVID-19 transmission, why not pay your hospital bills from the comfort of your home (cash payments will no longer be accepted over the counter starting from 8 April 2020).

We would like to share some convenient ways you can pay your SGH bills without having to step out of your home, as the safety and health of our patients remains our top priority during this period. 

Internet and Mobile Payment

  1. Pay by credit cards or NETS via PayOnline  
    Patient can:
    • View and pay outstanding bills
    • Download PDF invoice (You will not be able to do so after payment is complete)
    • Receive email receipt for the payment made
  2. AXS Mobile Payment App or AXS e-station at www.axs.com.sg – by NETS or credit cards
  3. SAM Mobile App or SAM Web at www.mysam.sg – by credit cards only
  4. DBS Bill Payment Service:
    • Internet Banking
    • Mobile Banking
    • PayLah!

PayNow 

(Applicable for SGH hospital bill payment only)

Steps:

  1. Please launch your mobile banking app
    (Bank of China, DBS, HSBC, ICBC, MayBank, OCBC, Standard Chartered and UOB)
  2. Either enter SGH's Unique Entity Number (UEN) 198703907ZBIL or scan the QR code
  3. Enter the amount
  4. Enter the SGH bill invoice/case/visit number in the REFERENCE field
    (One payment per invoice/case)

*Note: It is important to enter the SGH bill invoice/case/visit number correctly in the REFERENCE field to ensure timely posting of your payment.

PayNow UEN: 198703907ZBIL 

or Scan QR code: Scan & Pay

Self-Service Automated Station

  • AXS Stations – by NETS and selected credit cards
  • SAM Self-Service Automated Machine – by NETS or credit cards

7-Eleven Stores / Singapore Post Office Branches

Cash or NETS payment can be made at any 7-Eleven Stores or Singapore Post Office branches located island wide.

Telegraphic Transfer (T/T)

Electronic means of transferring funds to SGH bank account.

  • Please pay Singapore General Hospital the full amount in Singapore Dollars indicated on each tax invoice.
  • The payer will bear all processing fees, bank and other bank charges.
  • Please state Payer's name, email address, contact number and case / tax invoice number clearly in the T/T instructions to facilitate updating of payment.

Bank Account Details for T/T:
Beneficiary Name:
Singapore General Hospital Pte Ltd (198703907Z)

Beneficiary Address:
c/o 1FSS Pte Ltd
Bukit Merah Central Post Office
P.O. Box 540
Singapore 911532
Attention : 1FSS – SingHealth AR

Bank name:
DBS Bank Limited
Address:
12 Marina Boulevard, Level 45
Marina Bay Financial Centre, Tower 3
Singapore 018982

Bank a/c number: 003-912881-9
Bank code: 7171
Branch code: 003
SWIFT or BIC code: DBSSSGSGXXX

Refunds

  • Refunds, if any, shall be made only after offsetting against all outstanding bill(s) owing by the patient.
  • For payments made via credit card, refunds will be credited back to the same credit card.
  • For payments via NETS or cheque, refunds will be made via cheque.
  • Processed within 10 working days from final bill date.

Enquiries on Payment and Refund

Payment

Email: payment@1fss.com.sg or Call: 6407 8108

Telegraphic Transfer (T/T) Payment

Email: payment@1fss.com.sg

Refund

Call: 6407 8040