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How to read your bill?

To make it easier for you to understand the healthcare charges, you will be receiving your bill in a new format from 15th October 2021 onwards. The new format is consistent with all public healthcare institutions, in presenting the details of your healthcare bills to you.

The new bill format will:

  1. Standardise information presented in healthcare bills across healthcare institutions and care settings.
  2. Clearly indicate the pre-and-post subsidy costs, and how various financing schemes will help you to pay for the remaining amount.
  3. Provide options on bill payment methods, including an SGQR code for online payment for added convenience. Patients can also access their bills and make payments on HealthHub.

New Features on the New Bill

The bill shown below is for illustrative purposes only. Your actual bill may differ based on your medical treatment.

Cover of bill

Click to enlarge

Click to enlarge

For bill enquires, the contact information can be found at the bottom right of your bill.

For more info, visit Ministry of Health's website:

Receiving Your Outstanding Bill

You will receive an SMS from us to view your outstanding bill online.

Make a payment

Skip the queue and pay online.

Need an invoice after you have paid?

You can request for an invoice for your insurance claim by requesting online.