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COVID-19 (Novel Coronavirus 2019)


SGH continues to support patients with their health concerns during the COVID-19 pandemic. We have taken precautions to ensure we can safely care for you through both in person and virtual care.

19 November 2021, 6pm

Visitors Policy

Complete Declaration Form to enter SGH premises

Anyone entering the hospital premises must complete the Declaration Form and check-in to the SafeEntry system with the TraceTogether app or token.

Submit your declaration >

Entry Criteria

Visitor and accompanying person will not be allowed entry into SGH if he/she:

  • is unwell OR
  • has tested ART positive in the last 72 hours OR
  • is currently serving Stay-Home Notice (SHN) OR
  • is currently under MOH Health Risk Warning (HRW) monitoring*

* Entry into SGH will be allowed if visitor / accompanying person under HRW is able to produce photo evidence of an ART negative result done within 24hrs prior to each visit.

Please refer to the "To Wards" section, for more info on the ART requirement for visits to our wards, intensive care unit and more.

Check-in at SGH with TraceTogether Only SafeEntry


TraceTogether App

Scan the SafeEntry code or tap on the gateway

TraceTogether Token

Tap on the SafeEntry Gateway

To Wards

From 22 November 2021, only fully vaccinated visitors are allowed into the wards

For General Wards

  • Maximum of 1 visitors per patient are allowed in the ward at any one time, for 30 minutes, per day

  • Maximum of 2 visitors in the designated visitors list      

For Intensive Care Unit (ICU) / patients on Dangerously Ill List (DIL)

  • Maximum of 2 visitors per patient are allowed in the ward at any one time, for 30 minutes, per day

  • Maximum of 5 visitors in the designated visitors list. 

Vaccination-differentiated safe management measures

SGH has also implemented vaccination-differentiated safe management measures based on the patient's and visitor's vaccination status.  

Unvaccinated/Partially Vaccinated Patients  

  • No visitors allowed unless under exceptional conditions*   

Fully Vaccinated Visitors  

  • Please conduct your own Antigen Rapid Test (ART) at home within 24 hours of your visit, and indicate the date and time it was taken. Take a photo of the negative test result with the front of your NRIC and show it to our staff at Visitors Registration Counter.

Fully Vaccinated Visitors include: (1) Persons who have recovered from COVID-19 within the last 270 days, regardless of their vaccination status; (2) Persons who have recovered from COVID-19 more than 270 days ago and are fully vaccinated; and (3) Persons who are medically ineligible to undergo vaccination (with acceptable poof of their medical ineligible status). 

Unvaccinated/Partially Vaccinated Visitors 

  • Not allowed to visit our wards, unless under exceptional conditions*

  • Show a negative ART/PCR result on HealthHub obtained within 24hrs prior to each visit. You can visit any of the MOH-approved ART Providers. To ensure that the registration process is smooth, we strongly encourage that you have the negative results of your ART before coming to the Hospital.

Find out more about Vaccinated-differentiated safe managment measures at SGH >

For visitors with urgent need

Visitors with urgent need (e.g. patient pass away, patient due for delivery, urgent conference with doctors) are allowed to the ward to settle their immediate needs first. However, they will be required to show their COVID19 test results after they have settled their immediate needs.

When going to the wards

  • No visitors are allowed for suspected or confirmed COVID-19 patients in the isolation wards (including ARI ward) until further notice.
  • Visitors are NOT allowed to eat or drink within the wards and should keep their masks on at all times while in the wards. They should also refrain from using patients’ toilets in the wards and avoid sitting on patients’ beds. 

Children below 12 years old are not allowed to visit in inpatient unless patient is in:

  • Palliative care,
  • ICU, or
  • Under special social circumstances
    (E.g. Patient is single-parent; OR patient is depressed due to prolonged inpatient stay etc. For Team Doctors, Nursing, MSW to assess, advise and inform Visitor Services ahead of visit.)

Parents/Guardians will be required to sign an indemnity form at the Visitors Registration Counters. Validity of the Indemnity Form and approval to visit will be valid for entire admission episode.

*Excludes Isolation, Labour and Neonatal Wards

16 Apr 2020, 5pm

Block 3 Pharmacy Closure

The SGH Block 3 Outpatient Pharmacy will be closed until further notice as more patients are opting for the medication delivery service. The space will be temporarily used for other purposes.

Stay Safe. Stay Home. Let us deliver your medications to you at no extra charge.

Block 4 Pharmacy will remain open. Patients at Diabetes & Metabolism Centre are advised to collect their medications at Bowyer Block Pharmacy.

28 Dec 2020, 10am

Car Parks Closure

Car Park C & I (Beside Bowyer Block and Diabetes & Metabolism Centre)

From Mon, 4 May 2020, Car Park C and I (beside Bowyer Block and DMC) are closed due to operational needs. Loading and Unloading bay (for hospital deliveries) and Accessible Parking (for the disabled) will still be available in Car Park C.

Parking available at Outram Community Hospital (OCH) / SingHealth Tower

Alternative parking is available at OCH/ SingHealth Tower and NHCS. Please use Jalan Bukit Merah and enter via Hospital Boulevard or Hospital Drive. 

More information Car Parks at SGH Campus >

30 Sep 2021, 9pm

Emergency Department

We are seeing a high number of patients at our Emergency Department (A&E). Priority will be given to those who are critically ill. The waiting time for other patients will be longer.

If your condition is not critical, please seek medical attention at a GP or polyclinic.

For those who are concerned that you may be infected with COVID-19, you may proceed to a Swab and Send Home (SASH) clinic instead. The SASH GPs will assess the severity of your symptoms and perform COVID-19 diagnostic tests when needed to confirm your health status.

For Patients

The following groups of patients will be required to undergo Antigen Rapid Test (ART) at our Emergency Department:

  • Patients resting in our Emergency Department's bed for prolonged observation;
  • Patients who require mask-off assessment and/or procedures lasting 15 minutes or more

For Companions

In the Consultation Wait Area

  • One (1) companion is allowed 

Entering Critical Care Areas

  • One (1) companion is allowed in the department for paediatric, disabled patients and those requiring caregiver support as deemed necessary by the medical team 
  • Companion will be required to complete an ART. 

Find out more about the Antigen Rapid Test (ART) and our ART Centre >

The New Norm: Coming For Your Appointment

Useful Resources

Travel Declaration Form

All are required to complete a Declaration Form before entry.

Request for Medication Refill

Have your medicines all packed and ready for you to cut your queue/wait time at the Pharmacy.

Medication Delivery Service

Enjoy the convenience of our Medication Delivery Service (MDS) and have your medications delivered to your preferred location, for free.

Video Consult

Attend to your medical appointments at the comfort of your own home.