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Sign-up as Medical Chaperon

We have discontinued the medical chaperon project. For more of our programmes and initiatives, please refer to our PHICO website here >

As part of SGH200 celebrations, we are piloting this Medical Chaperoning initiative for SingHealth staff to perform #OneKindAct through volunteerism! We are looking for more hands to accompany our patients from their drop-off location in SGH to scheduled appointments within SGH Campus safely.

Our beneficiaries would include elderly patients and those with mobility issues who need help navigating around SGH campus. These patients commonly have no available caregiver(s), physical/mobility challenges, and/or difficulties with wayfinding. Going to the hospital for medical appointments alone can be challenging and daunting for some of these patients, causing them to miss essential medical appointments. Our community partners providing transport and escort services also face challenges in providing medical chaperone services as the demand surpasses supply. On average, the waiting time for activation of medical escort and transport service can be up to three months.

You can make a huge difference in our patients' care and well-being by enabling their timely attendance to follow-up appointments. In the process of journeying with our patients, we can all learn and appreciate their perspectives and challenges faced and strive to improve their healthcare experience!

Medical Chaperon Experience

Volunteers will be matched with their beneficiaries depending on their availability. Upon arrival at the pick-up location, they will assist the matched patients and help them to scheduled medical appointment(s). Other common destinations include the pharmacy, lab, waiting areas, and the washroom, if needed.

Eligible for SingHealth staff only