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Symposium 4

Dr Rachel Marie Towle

Senior Nurse Clinician (Advanced Practice Nurse)
Integrated Continuing Care Svcs (ICCS), Population Health & Integrated Care Office (PHICO)
Singapore General Hospital

Rachel is an Advanced Practice Nurse at Singapore General Hospital. She has worked in SGH for the past 25 years and has vast experience in geriatric nursing and care coordination. She leads a team of Patient Navigators working in the acute care setting and Transitional Care community nurses under the Hospital to Home Program, SGH@Home Program and Telecarers. Her team of nurses oversees and coordinates the discharge planning, care coordination and care transition programmes under the SGH Population Health and Integrated Care Office. APN Rachel provides clinical and operational oversight, ensuring patients and their caregivers are transitioning timely, safely and smoothly from hospital to community, and receiving the appropriate support from the community to help patients get well, stay well and keep well at home. Besides her clinical work, APN Rachel is also a QI Coach, a trainer for various programmes such as ELNEC-End of Life Course, Health Assessment Course, a member of the Clinical and Continuing Education Committee with Home Nursing Foundation, an examiner at NUS and a Senior Education Associate at Duke-NUS School. 


Continuum & Community, 7 October 2022, 1415 - 1615 hrs
Through the Lens of Recovery

Singapore's health care landscape is evolving to cope with the rapidly ageing society, growing burden of chronic disease, rising health care cost and finite hospital resources. At SGH PHICO, we play a key role in supporting, coordinating and facilitating patients across the various continuum of care and settings – from tertiary to primary to community. The seamless integration and transition between care settings will allow better use of resources, timely discharge, and seamless care in order to get-well; going beyond the walls of hospitals, keep well and stay well in the community for as long as possible. The aim is to bring out a population that is able to live-well through Person-Centred-Care approach; going beyond quality to co-creation of care involving what values matter to individuals.    

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