Objectives
The experience will enhance the knowledge of the participants in managing a large multi-disciplinary specialist outpatient clinic (SOC) complex.
Content
- Set up, organisation and facilities of SOC (including O & G Centre)
- Appointment services at the Call CentreManagement of Appointment Resources
- manpower
- clinic workflow
- counter service
- consultation
- case notes
- treatment, procedure and investigation
- listing for surgery
- patient education
- training and development of staff
- Statistical report reviews and their significance to management of daily operations \
For Whom
- Nursing Officer/Sister/Ward Manager in-charge of SOC
Duration
1 week
Training Dates/Period
Open
Fee
$856 per pax (inclusive of GST)
Enquiries/Registration