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If you are making claims from your insurance company or if you require a medical report, you may submit your insurance form or apply for a medical report at any of the following locations:

Health Information Management Services (HIMS): Block 3 Level 1, Room G7 Medical Report Section
Admission Office: Block 5 Level 1
Business Office: Block 4 Level 1

You may apply for the Medical Report:

 Who can request for a Medical Report?

  • Patients aged 21 years and above
  • A patient who is a minor may apply for a medical report with the consent of his/her parent or legal guardian 
  • Interested third parties, with the consent of the patient.
  • In the case of a deceased or mentally incompetent patient, the written consent of his authorized representative or all his immediate next-of-kin must be obtained for the release of the medical report.  

What are the Charges?   

TYPES OF MEDICAL REPORTS

Total Fee (including GST)

Ordinary Medical Report

Ordinary Medical Report

$86.67

Ordinary Medical Report (Psychiatric Case)

$173.34

Specialist Medical Report

Specialist Medical Report

$173.34

Specialist Medical Report (Psychiatric case)

$428.00

Completion of Insurance Forms

Completion of Insurance Forms

$86.67

Completion of Permanent Disability Claim Form

$86.67

Copies of HIDS/Lab results/x-ray reports

 

$5.78

Duplicate copy of Medical Certificate

 

$5.78

TYPES OF MEDIA

Total Fee (including GST)

Radiological images

CD (general x-ray)

$34.24

CD (specialized procedure) – cap of max 3 studies per CD

$54.57

Please Note:  If your reports are to be mailed to an overseas address you will need to pay an additional charge.

·         For normal mailing: $3.21

·          For courier service:  $21.40 for countries within South – East Asia

                                                $53.50 for all other countries

*Charges may vary according to weight and country of destination



Timeline for Request Completion

 
Please allow 3 - 4 weeks for processing of requests.

Delays in prompt processing may be the result of:

- Patient’s upcoming clinic appointments or if the patient has been warded

- Reports requested from several clinical departments

- The doctor is away on leave

If you need further assistance, please contact the Health Information Management Services Department at Tel: 6372 4696 or email: medicalreport@sgh.com.sg

The operating hours for the Health Information Management Services Department is as follows:

Monday to Friday 8.00am to 5.00pm
Saturday  8.00am to 1.00pm
Sunday and Public Holiday  Closed